top of page

Shipping Policy

Shipping Policy

Thank you for shopping with us! We strive to deliver your order as quickly and efficiently as possible. Please review our shipping policy below:

​

1. Processing Time

  • Orders are processed within 1-2 business days after payment has been received.

  • Orders placed on weekends or holidays will be processed the following business day.

  • If you need to make changes to your order, please contact us as soon as possible.

 

2. Shipping Methods and Delivery Times

Delivery times will vary based on your location your location.

  • Delivery within Ireland: Estimated delivery time of 1-2 business days.

  • European Delivery: Estimated delivery time of 3-7 business days

  • Worldwide Delivery: Estimated delivery time of 7-10 business days

 

3. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and delivery location.​

  • Registered delivery is offered where possible and providing the service is available in the delivery location.

  • International shipping rates will vary depending on your location.

 

4. International Shipping

  • We ship to most countries worldwide.

  • Customers are responsible for any customs duties, taxes, or additional fees that may apply upon arrival in the destination country.

  • Delivery times for international shipments may vary based on the destination.

 

5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track the status of your order at any time through the carrier’s website.

 

6. Shipping Delays
While we strive to ensure timely delivery, please note that shipping times may be affected by factors beyond our control, such as weather, strikes, or carrier delays. We are not responsible for delays caused by these factors.

 

7. Address Errors
Please ensure that your shipping address is accurate when placing an order. We cannot be held responsible for lost or delayed shipments due to incorrect addresses. If you notice an error with your address, please contact us immediately.

 

8. Missing or Damaged Items
If your order arrives damaged or if items are missing, please contact us within 7 days of receiving your order so we can resolve the issue. We may ask for photos of the damaged items for verification.

 

9. Returns and Exchanges
For information about returns and exchanges, please refer to our Returns & Exchanges Policy.

​​

Contact Us
If you have any questions or concerns about shipping, feel free to contact us at info@ballinaslaneycrafts.com

bottom of page